GEPCO Helpline Number
📞 GEPCO 24/7 Helpline: 118
Call 118 from any phone (landline or mobile) to reach GEPCO customer support. Available 24 hours, 7 days a week.
Call 118 from any phone (landline or mobile) to reach GEPCO customer support. Available 24 hours, 7 days a week.
The GEPCO helpline 118 is the primary customer service number for all GEPCO-related queries.
GEPCO Contact Numbers by Department
| Department | Contact Number | Purpose |
|---|---|---|
| General Helpline | 118 | All queries, complaints, outages |
| Head Office | 055-9200504 | Administrative queries |
| Commercial Office | 055-9200516 | Commercial connections |
| Billing Department | 055-9200592 | Billing disputes |
| New Connections | 055-9200504 | Apply for new connection |
| SMS Complaint | 8118 | Register complaints via SMS |
GEPCO Head Office Address
🏢 GEPCO Head Office
565-A, G.T. Road, Industrial Estate, Model Town, Gujranwala, Pakistan
Working Hours: Monday – Friday, 9:00 AM – 5:00 PM
Website: www.gepco.com.pk
565-A, G.T. Road, Industrial Estate, Model Town, Gujranwala, Pakistan
Working Hours: Monday – Friday, 9:00 AM – 5:00 PM
Website: www.gepco.com.pk
GEPCO Circle Offices
GEPCO operates through multiple circle offices across its service territory:
| Circle | Area |
|---|---|
| Gujranwala City Circle | Civil Lines, Model Town, Satellite Town, Trust Plaza |
| Sialkot Circle | Cantt, Wazirabad, Kamoke, Daska |
| Gujrat Circle | Kharian, Jalalpur, Lalamusa |
| Hafizabad Circle | Hafizabad, Pindi Bhattian |
| Mandi Bahauddin Circle | Mandi Bahauddin, Phalia, Malakwal |
| Narowal Circle | Narowal, Shakargarh, Zafarwal |
| Wazirabad Circle | Wazirabad, Kamoke, Nowshera Virkan |
How to Register a Complaint
- Call 118 — Report your issue and get a complaint number for tracking
- Visit GEPCO Website — Go to gepco.com.pk and use the online complaint form
- Visit Local Office — Go to your nearest GEPCO sub-division or circle office in person
- Email — Send your complaint to the relevant department email
Types of Complaints You Can Register
- Power outage / no electricity supply
- Voltage fluctuation issues
- Meter not working or faulty meter
- Billing errors or overcharging
- Meter reading not taken
- Wire theft or illegal connections
- New connection delays
- Streetlight issues
💡 Tip: Always note down your complaint number when calling 118.
GEPCO on Social Media
- Facebook: Search for "GEPCO Official"
- Twitter: @GEPCOOfficial
- Website: www.gepco.com.pk